Please note: if there are more than 13 routine prenatal office visits, there may be separate office visit charges. It will be billed out at the end of your pregnancy (unless you change insurance mid pregnancy). The global package includes up to 13 routine prenatal office visits, delivery, and the post-partum office visit. Your prenatal care and delivery will be billed as a “global” package. At that time, you will be terminated from the practice and patient services from Clinic Sofia will no longer be available after an account is turned over to collections. Accounts with an outstanding balance over 60 days past due, that have failed to make approved payment arrangements, will be charged an additional $100 fee and turned over to a collections agency. The business office (95 or will be happy to work with you to create a mutually agreed upon automatic payment plan. Please contact Clinic Sofia if you are not able to pay the full balance due. This means that if you had records sent to Clinic Sofia from a different facility, you must contact that individual facility again to obtain those records. Please note: we can only release Clinic Sofia owned records. If you would like us to send a copy of your medical records to yourself or another facility, we will need a completed Medical Records Release Form as well. If you would like to have your medical records transferred to Clinic Sofia from another facility, you must contact that facility and sign a Medical Record Release Form (PDF). Insurance providers vary in the time it takes to process prior authorizations. If a prescription needs prior authorization from your insurance company it will be handled in a timely manner. Refill requests require 48 hours to be processed. If your prescription has no refills, the pharmacy will fax a request to Clinic Sofia. Prescription Refillsįor prescription refills, please contact your pharmacy to check if you have additional refills remaining. This fee must be paid before any additional appointments can be scheduled. Clinic Sofia will charge a missed appointment fee of $25 to patients who do not show up to a scheduled appointment for a second time in a row. Your caregivers make every effort to provide a reminder call for your upcoming appointment however, it is your responsibility to remember your appointment and cancel or change if needed. If your check is returned unpaid, a check will no longer be accepted as a form of payment for your future visits. Clinic Sofia charges a $25 fee for returned checks. For patients without insurance coverage, payment is due at the time of service. If you have a previous outstanding balance on your account, it will be collected at your visit. Sofia accepts cash, checks and all major credit cards. For ultrasound appointments, we allow one guest over the age of 18 to accompany you to your appointments.
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